Terms of service
1. Acceptance of Terms
By accessing or using the CelesteAura website ("Site") and purchasing our products, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all these Terms, you may not use our Site or services.
2. User Obligations
You agree to:
- Provide accurate account information
- Maintain confidentiality of your account credentials
- Use the Site for lawful purposes only
- Not engage in fraudulent activities
- Not reproduce, duplicate, or resell our products without authorization
3. Intellectual Property
All content on this Site, including designs, text, graphics, logos, and product images, is the property of CelesteAura and protected by international copyright laws. Unauthorized use may violate copyright, trademark, and other laws.
4. Product Information
We strive for accuracy in product descriptions and pricing. However, we cannot guarantee that all descriptions, colors, or other content are completely accurate, reliable, or error-free.
5. Order Processing
Order confirmation does not constitute acceptance. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, inaccuracies, or suspected fraud.
6. Returns & Refunds
Our return policy:
- Items must be returned within 30 days of delivery
- Products must be unworn, unwashed, with original tags attached
- Final sale items are not eligible for return
- Refunds will be processed to original payment method within 14 business days
- Customer is responsible for return shipping costs unless item is defective
7. Limitation of Liability
CelesteAura shall not be liable for any indirect, incidental, special, or consequential damages resulting from:
- Use or inability to use the Site
- Unauthorized access to your transmissions
- Any third party conduct
- Any product defects beyond our control
8. Dispute Resolution
Any disputes shall be resolved through good faith negotiations. If unresolved, disputes shall be settled by binding arbitration in accordance with the rules of the [Your Country] Arbitration Association. The arbitration shall take place in [Your City], and the language shall be English.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Country], without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of the Site after changes constitutes acceptance of the modified Terms.
11. Contact Information
For questions regarding these Terms, please contact us at:
CelesteAura Customer ServiceEmail: [email protected]
Phone: [Your Customer Service Number]
[Your Business Address]